How to Check FASTag Balance & its Status?

FASTag is a prepaid tag that makes toll payments quick and hassle-free. It’s linked to your car, so you don’t need cash at toll plazas, helping you travel faster. But to keep things smooth, make sure to check and maintain your FASTag balance regularly.

Read on to know the steps for a FASTag balance check online, learn about the usage of a mobile app and more.

Ways to Check FASTag Balance and Status

Wondering how to check my FASTag balance and status? Listed below are a few ways:

1. FASTag Balance Check Online

You can easily check your FASTag balance online. Here’s how:

• Go to your FASTag provider’s website or log in to their portal
• Enter your registered mobile number or user ID
• Find the balance section to see how much you have left
• Check recent transactions to track deductions

2. Using the FASTag Mobile App

Managing your FASTag is super easy with apps from banks like HDFC, ICICI, and Paytm. Just follow these steps:

• Download your FASTag provider’s official app (like Paytm FASTag or ICICI FASTag)
• Log in using your registered mobile number
• Go to the FASTag section to check your balance and account details

You can also see your FASTag status and recent toll deductions right in the app.

3. FASTag Balance Check via SMS

You can check your FASTag balance through SMS if your FASTag is linked to a bank that provides SMS alerts. Whenever you pass a toll plaza, you’ll get an SMS with details like the toll amount deducted and your remaining balance.

Most banks send automated SMS alerts, so you don’t need to send a request. However, if you want to check manually, some banks allow SMS-based inquiries.

Here are a few examples:

• HDFC Bank: Send “ETCBAL <Vehicle Number>” to the bank’s FASTag service number
• ICICI Bank: Send “ITOLLBAL <Vehicle Number>” to 8010928888
• SBI FASTag: Send “BAL <Vehicle Number>” to 7208820019

Since formats may vary by provider, it’s best to check your FASTag issuer’s website or customer support for exact details.

4. FASTag Balance Check Using Customer Care

You can check your FASTag balance by calling your issuer’s customer care number from your registered mobile number. Here’s a quick list:

Issuing Bank	Customer Care Number
HDFC Bank	1800-120-1243
ICICI Bank	1800-210-0104
Axis Bank	1800-419-8585
SBI	1800-11-0018
Paytm Payments Bank	1800-102-6480
Kotak Mahindra Bank	1800-419-6606

Alternatively, give a missed call to +91-8884333331 (NHAI FASTag) to get your balance via SMS.

5. Checking FASTag Status Online

Check FASTag status: To ensure your FASTag is active, check its status on your provider’s portal or app.

• Log in to your FASTag account and navigate to the ‘Status’ section
• Check for the status as energetic, inactive or blacklisted
• Recharge your FASTag to reactivate if shown as inactive

Also Read: How to Close Your FASTag Account

Steps to Recharge Your FASTag

Recharging your FASTag is crucial to avoid blacklisting. Ensure your account always has sufficient funds to prevent delays at toll plazas.

Here’s how you can do it:

1. Via UPI: Use any UPI app to transfer funds to your FASTag wallet
2. Use the Mobile App: Log in to your provider’s app. Then, add money to your FASTag wallet. You can use net banking, credit/debit cards or UPI
3. Online Banking: Many banks allow direct FASTag wallet recharges via their web banking

Benefits of Checking FASTag Balance Regularly

• Avoid Penalties: Ensure you have enough balance to avoid blacklisting
• Monitor Deductions: Stay updated on toll charges and avoid unauthorised deductions
• Seamless Travel: A well-maintained balance ensures uninterrupted travel

Common Issues and Troubleshooting

1. Blacklisted FASTag

If your FASTag is blacklisted for low balance or other reasons, recharge your wallet ASAP. For bank-issued FASTags, you may need to contact customer care for assistance.

2. Incorrect Deductions

If you see incorrect toll deductions, report them to your FASTag provider. Include the transaction ID and the toll plaza location.

3. Account Not Reflecting Recharge

Recharges take time to reflect in your account. Check your payment method. If the delay continues, contact customer care.

Conclusion

Check your FASTag balance often to ensure smooth travel and avoid issues at toll plazas. Use online portals, mobile apps, or SMS alerts to stay updated on your balance and account status. Recharging your FASTag is easy with UPI and mobile apps.

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FAQs on FASTag Balance and Status Check

1. Is it possible to transfer the FASTag if I change my vehicle?

No, FASTag is automobile-precise and cannot be transferred to another vehicle. If you change your car, you must use a brand new FASTag for the new one. The existing FASTag may be closed or deactivated by contacting your FASTag service provider.

2. Should the FASTag account holder and the vehicle owner be the same person?

Not always. The FASTag account holder may be different from the vehicle owner. The car’s registration details should match the records from the FASTag process. This will avoid discrepancies.

3. Is there a difference in tolls if I pay with FASTag instead of cash?

FASTag tolls often have discounts or lower fees than cash. Also, FASTag payments save time by eliminating the need to stop and pay at toll plazas.

4. Where can I buy FASTag?

You can buy FASTag from banks, Amazon, Paytm, or toll plazas. You can apply for FASTag on the websites or at the branches of major banks, including HDFC, ICICI, and SBI.