What is UPI Reference Number? Know why it is important

  • Published on: 21 Dec 2023
What is UPI Reference Number? Know why it is important

Using a UPI reference number lets you conveniently make and track all your digital payments. Developed by the National Payments Corporation of India, UPI provides better security to your transactions and account details.  

It allows you to send money from one account to another or initiate merchant payments effortlessly. This has been of great benefit to consumers as well as small businesses, who can now receive payments instantly. 

Also, tracking UPI reference numbers can reduce the chances of fraudulent activities. Read on to learn about the UPI reference number tracking process, its steps, benefits and more.  

What is a UPI Reference Number?

A UPI reference number is a unique 12-digit reference number that comes in handy whenever you need to track your previous transaction. Once you execute a transaction from the UPI app, it will generate a specific number that can be used to track your purchases. 

Let’s say your payment status is not clear and it comes up as pending. This can be due to server issues or any other banking reason. You can use your reference number to communicate with the customer care team of the bank to get the actual reason for the incomplete payment and authenticate the transfer. 

Also Read: How to create UPI ID

Steps to Track the UPI Reference Number

Initiating the UPI reference number tracking process is simple and straightforward. Here are the steps you can follow to track your reference number:

  • Step 1: Open the UPI App on your mobile phone 
  • Step 2: Go to the ‘Passbook’ section or ‘History’ section 
  • Step 3: Click on ‘Transaction’ after choosing the specific bank account
  • Step 4: Select the transaction for which you want the reference number 
  • Step 5: Note the 12-digit reference number

You can also check all your previous transactions and their statuses by following these steps. Note that steps may vary slightly depending on the UPI app interface. 

Benefits of the UPI Reference Number

Now that you know the steps to initiate the UPI reference number tracking process, here are some of its significant benefits: 

  • Tracking 

This is the most important benefit of the reference number, as it acts as a crucial tool to solve discrepancies. You can generate all the details related to your payment without hassles. 

  • Security

It improves the security of your UPI-based digital transaction by replacing your banking details with a 12-digit code. So, in case of delays, there’s no need to share your personal information with the customer service provider. 

  • Efficiency 

It simplifies the fund transfer process, replacing the traditional time-consuming methods, such as IMPS and NEFT. What’s more, you needn’t verify the account details and can handle the payment within a matter of seconds. 

Also Read: Top online UPI payment apps in India

Difference Between UPI Reference ID and UPI ID

Often, people get confused between UPI reference numbers, also called Reference IDs and UPI IDs. Know that these two are different identification numbers with varying functions. A UPI Reference ID or number, as mentioned earlier, is a 12-digit code that allows you to track your UPI transactions. 

In contrast, a UPI ID is a virtual payment address that every user needs to generate to access UPI services. Using this ID, banks can track a user’s account easily. Remember, these IDs vary across banks. So, if you have a bank account in HDFC Bank, then your UPI ID will be XXXX@hdfcbank. 

Knowing these details well in advance helps you manage your UPI transactions hassle free. In case of any unauthorised transaction, the UPI reference number tracking process will help you assess its status and increase the security parameter.  

Likewise, there are many secure options to get a loan online with easy application processes when you opt for reputed lenders like Fibe. With the Fibe Personal Loan, you can apply for loan amounts of up to ₹5 lakhs at affordable interest rates and get quick approval within minutes. Download the Personal Loan App or visit our website to register and apply now! 

FAQs on UPI Reference Number 

How do I find my UPI reference number?

You can find the UPI reference number for your transaction by opening the ‘Passbook’ under the transaction history of your respective UPI app. 

What is a UPI number?

A UPI number is an 8 to 10-digit number, which is a bank-verified identifier of your UPI ID. Using this number, you can receive payments irrespective of the UPI app you use.  

What is the difference between UPI reference ID and transaction ID?

When you use the Unified Payments Interface (UPI), the bank assigns a unique identifier for each transaction referred to as the transaction ID. On the contrary, you will get a reference ID to help you track if your transaction is successful or pending. You can use this ID to track your payment progress or contact customer support.


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