Axis Bank customer care number: All you need to know

  • Updated on: 20 Oct 2023
  • Published on: 31 Jul 2023
Axis Bank customer care number: All you need to know

Axis Bank is a leading private bank renowned for its extensive range of financial products and services to suit diverse requirements. The customer care number for Axis Bank can help you get answers to a variety of queries. 

If you are looking for the Axis bank customer care information, you have come to the right place. Along with a toll-free number, Axis Bank also provides alternative ways of getting answers to your queries. 

To learn more about it, read on.

Customer care number for Axis Bank

  • Retail Banking

To get solutions for your queries related to retail banking, make use of the following numbers 1-860-419-5555 or 1-860-500-5555. 

  • Agriculture and Rural

Axis Bank also provides financial assistance in the agricultural and rural sectors. In case you need any information regarding the agricultural and rural services provided by Axis Bank, you can call on 1-800-419-5577. 

  • Corporate Phone Banking & CMS Product Number

The customer care number for Axis Bank corporate phone banking and CMS product-related information is 1-860-500-4971.

Communication modeAxis customer care number
Retail Banking1-860-419-5555 or 1-860-500-5555
Agriculture and Rural1-800-419-5577
Corporate Phone Banking and CMS Product number1-860-500-4971

Alternate ways of reaching the Axis Bank customer care

Apart from calling the customer care number for Axis Bank, you can utilise these alternative methods of reaching the Axis Bank team as well.

  • Connect via SMS banking

You can make use of the SMS banking facility of Axis Bank. Simply add the keyword relevant to your query and send it to 56161600 or +919951860002. Make sure you are using your number registered with the bank for this service. 

BALAccount Balance
CCPCredit Card payment
ACACredit Card activation
AVAILBALCredit card available balance limit
CARDBALCredit Card balance
ESTMTE-statement on registered email ID
UPDATEMUpdate mobile number
BLOCKCARDBlocking debit card
  • Visit the nearest ATM

Using the bank’s ATM can help you register for SMS banking, request a cheque, and more. Find the Axis Bank ATM near you by visiting the ‘Find Your Nearest Branch’ page and check off the ATM tab. Fill in the information regarding your location and get the results in seconds! 

  • Chat online or use the voice search options 

You can also utilise the chat option on the Axis Bank webpage or use the voice option 

called ‘Axis Bank Support Dilse Open’. You will receive answers based on your queries. 

  • Send an email

Another option to connect with the customer care team of Axis Bank is by sending an email to

  • Reach by regular post

You can send your queries or grievances by sending a regular post to the following address.

Axis Bank Limited, ‘Axis House’,

C-2, Wadia International Centre, 

Pandurang Budhkar Marg, Worli, 

Mumbai – 400 025

  • Connect through fax

Another way of communicating your grievances or asking for assistance is by sending a fax on +91-22-24251800.

  • Give a missed call

Lastly, you can also avail of the missed call services for various queries.

ServiceAxis customer care number
Mobile recharge08049336262
Account balance1800 419 5959
Mini statement1800 419 6969
De-register from Axis Bank’s Internal DNC (Do Not Call)9073919191

As you can see, Axis Bank offers various ways using which you can get solutions to your banking queries. Knowing your account balance helps you keep track of your finances and know when you need a loan to cover your expenses. In this case, Fibe’s Instant Personal Loan can help. 

You can get loans from ₹5,000 to ₹5 lacs easily. Thanks to our alternative credit scoring mechanism, you can get a loan even with a low or no credit score. To get instant access to funds, install our Instant Loan App today.

FAQs on Axis Bank customer care

What is the Axis Bank customer care number?

The customer care number for retail banking are 1 – 860 – 419 – 5555 or 1 – 860 – 500- 5555. For agriculture and rural queries, you can call on 1 – 800 – 419 – 5577. You can also call 1 – 860 – 500 – 4971 for corporate phone banking and CMS products. 

How can I talk to the Axis Bank customer care executive on a toll-free number directly ?

The toll-free customer care numbers for retail banking are 1 – 860 – 419 – 5555 or 1 – 860 – 500 – 5555. 

What is the 24X7 toll-free number for Axis Bank credit card customer care?

You can send an SMS on 56161600 or +919951860002 using the following keywords: ACA for credit card activation, CCP for credit card payment, CARDBAL for credit card balance and AVAILBAL for credit card available balance limit.

What is Axis Direct customer care?

The Axis Direct customer care numbers for any queries or grievances are 022-40508080 or 022-61480808.

How can I talk to an Axis Bank executive?

You can call and speak to an Axis Bank executive regarding your retail banking queries at 1 – 860 – 419 – 5555 or 1 – 860 – 500 – 5555. 

What is the missed call number of Axis Bank?

The missed call number for mobile recharge is 08049336262. For checking your account balance and get a mini statement, give missed calls on 1800 419 5959 or 1800 419 6969.


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