Experience: 3 – 6 years

Job location: Bangalore

Core Responsibilities:

• Work with merchants and their agents to identify pain points while providing valuable feedback to the product and tech team.
• Collaborate with internal teams and risk reducing rejection rates and drop-offs.
• Get a higher share of the merchants’ business and customers by building relationships.
• Make quarterly business plans with merchants and present forecasting reports of possible outcomes.
• Collaborate with cross-functional teams to develop and implement effective sales plans and marketing strategies.
• Execute a strategic sales plan that expands our customer base and achieve revenue targets.
• Conducting market research to identify new business opportunities.
• Onboarding new merchants monthly to increase market share while maintaining relationships with existing clients.
• Solidifying, and maintaining productive relationships with key stakeholders.
• Possess a strong understanding of our products, our competition in the industry and positioning.
• Follow the latest industry developments and stay up to date on corporate competitors.

Preference and Experience:

• Personified professional and Proficient in communication.
• Capable of managing the merchant grievances, queries and issues.
• Ability to initiate and maintain strong relationships with relevant industry partners.
• Strong code of ethics and sound business judgment are required.
• Ability to work independently and deal effectively with complex, changing, and ambiguous environments.
• Will need to travel to merchant locations.
• Flexible to be responsive over the weekends.
• Strong command over data fetching and analysis.
• Preferred experience as Key Account Manager in ED Tech / Payment Gateway companies.

Academic qualifications:

• Graduate with Sales Experience /MBA preferred.